Privacy Policy
1. Introduction
Welcome to Soulful Connections with Geeta (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.soulfulgeeta.com, interact with our social media platforms, or participate in our online/offline sessions, workshops, and services.
By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect personal and non-personal information to provide better services and experiences.
a. Personal Information
When you engage with us (e.g., book a session, fill out a form, subscribe, or contact us), we may collect:
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Full name
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Email address
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Phone number
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Date of birth (for numerology sessions)
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Payment and billing information (processed securely via Razorpay or other gateways)
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Any additional details you voluntarily share during consultations or communication
b. Non-Personal Information
We may also collect:
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Browser type, device, and operating system
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IP address and location (approximate)
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Website usage data (pages visited, time spent, etc.) via analytics tools like Google Analytics
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Cookies and similar technologies to enhance site performance
3. How We Use Your Information
We use the collected information for:
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Scheduling and providing personalized services (Tarot, Reiki, Meditation, Crystal Therapy, Numerology, etc.)
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Responding to your inquiries or messages
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Sending updates, newsletters, or promotional content (only with consent)
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Improving website functionality and user experience
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Processing secure payments and maintaining records
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Complying with legal and regulatory obligations
We do not sell, rent, or trade your personal data to any third party.
4. Payment Information
Payments made through our site are securely processed by third-party payment gateways (e.g., Razorpay, PayPal, or others).
We do not store or access your complete credit/debit card or banking details. These are handled in accordance with industry-standard encryption and security protocols.
5. Data Protection and Security
We take your privacy seriously. All personal data is stored securely with restricted access.
We use SSL encryption and trusted hosting platforms to safeguard your data against loss, misuse, or unauthorized access.
However, please note that no digital transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to:
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Improve site performance and user experience
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Remember preferences and settings
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Analyze website traffic through Google Analytics
You can control or delete cookies through your browser settings.
Disabling cookies may affect certain functionalities of the site.
7. Third-Party Links
Our website and social media pages may contain links to third-party sites (e.g., YouTube, Instagram, Facebook, booking/payment portals).
We are not responsible for the privacy practices or content of these external websites.
Please review their privacy policies before sharing personal data.
8. Data Retention
We retain your information only for as long as necessary to:
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Provide services
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Fulfill legal or tax obligations
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Resolve disputes and enforce agreements
You may request deletion of your personal data anytime by contacting us at enquiry@soulfulconnections.co.in.
9. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent to receive promotional messages
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Request a copy of your stored data
To exercise these rights, email us at enquiry@soulfulconnections.co.in.
We will respond within a reasonable timeframe.
10. Use by Minors
Our services are intended for individuals 18 years and older.
We do not knowingly collect personal data from children.
If a parent or guardian believes their child has provided personal data, please contact us to remove it.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be available on this page with the updated effective date.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 Email: enquiry@soulfulconnections.co.in
📞 Phone: +91 84339 34345
🌐 Website: www.soulfulgeeta.com