Welcome to Soulful Geetaa.

This Service Delivery Policy explains how consultations, workshops, training programs, digital content, and other services offered through https://www.soulfulgeetaa.com are delivered to our clients.

By booking any service through our website, you acknowledge and agree to this policy.

1. Scope

This policy applies to all services offered by Soulful Geetaa, including but not limited to:

• Tarot Reading & Self-Discovery

• Reiki Healing Sessions

• Reiki Workshops & Certification Programs

• Meditation & Mindfulness Sessions

• Crystal Therapy

• Numerology Consultations

• Spiritual Guidance

• Online Workshops

• Offline Workshops

• Events and Training Programs

• Digital Courses & Learning Content

• After successful payment, customers will receive access to the purchased digital course through their registered account or the designated learning platform.

• Access is typically activated shortly after successful payment.

• If access is delayed because of technical issues, customers should contact Soulful Geetaa for assistance.

• Access Duration

• Mention whichever applies:

• If lifetime:

•  

  Purchased courses include lifetime access unless otherwise stated on the course page.

2. Service Locations

Soulful Geetaa provides services through:

• Online video sessions

• Telephone consultations (where applicable)

• In-person appointments (where scheduled)

• Workshops conducted at designated venues

• Digital platforms including webinars and virtual learning sessions

The delivery mode for each service will be clearly communicated at the time of booking.

3. Booking Confirmation

A booking is confirmed only after:

• Successful payment (where applicable); and

• A confirmation email, WhatsApp message, or other communication from Soulful Geetaa.

Clients are advised to verify their booking details immediately upon receiving confirmation.

4. Delivery Timeline

Online Sessions

Details of your online consultation, including the date, time, and meeting link or joining instructions, will generally be shared before the scheduled appointment.

Workshops & Training Programs

Workshop schedules, venue details, or online access information will be communicated before the commencement of the program.

Digital Resources

Where digital materials are included with a service or workshop, access or delivery will generally be provided after successful registration or payment, as applicable.

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5. Copyright Protection

Purchased videos, meditation recordings, PDFs, workbooks, presentations, and other digital materials remain the intellectual property of Soulful Geetaa.

Unauthorized copying, downloading, screen recording, sharing, uploading, redistribution, resale, or commercial use is strictly prohibited.

6. Account Responsibility

Customers are responsible for maintaining the confidentiality of their login credentials.

Soulful Geetaa shall not be responsible for unauthorized access resulting from the customer's failure to protect their account.

7. Course Availability

Soulful Geetaa reserves the right to update, improve, replace, or discontinue any digital course while ensuring that customers who have already purchased access continue to receive the access promised at the time of purchase, unless otherwise stated.

8. Scheduled Sessions

All consultations and workshops are conducted strictly according to the scheduled appointment time.

Clients are requested to:

• Join online sessions on time.

• Arrive at offline venues before the scheduled start time.

• Keep their registered phone number and email address accessible for communication.

Late arrival may reduce the available consultation time without extending the scheduled session.

9. Customer Responsibilities

To ensure smooth delivery of services, clients are responsible for:

• Providing accurate contact information during booking.

• Providing the correct email address and mobile number.

• Ensuring a stable internet connection for online sessions.

• Using a suitable device with audio and video capability (where applicable).

• Being available at the scheduled appointment time.

Soulful Geetaa shall not be responsible for service interruptions caused by incorrect contact details or technical issues on the client's side.

10. Delays & Rescheduling

Although every effort is made to conduct services as scheduled, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Internet or technical issues

• Power outages

• Medical emergencies

• Natural disasters

• Government restrictions

• Public holidays

• Unforeseen operational circumstances

Where feasible, affected appointments will be rescheduled at a mutually convenient time.

Clients will be informed as soon as reasonably possible.

11. Service Availability

Services are offered subject to appointment availability.

Certain workshops, events, or specialised consultations may have limited seats or scheduled batches.

Bookings are accepted on a first-confirmed basis.

12. Delivery Charges

There are no shipping or courier charges for online consultations, digital sessions, or virtual workshops.

If any offline workshop or event requires additional venue-related charges or optional materials, the applicable fees will be clearly communicated before registration.

13. Physical Deliveries

At present, Soulful Geetaa primarily provides consultations, workshops, training programs, and digital services.

No physical products requiring courier or shipping are delivered through the website as part of our regular services.

Should physical products or learning materials be introduced in the future, this policy will be updated accordingly.

14. Contact Us

For any questions regarding service delivery, appointments, or scheduling, please contact:

Soulful Geetaa

Website: https://www.soulfulgeetaa.com

Email: enquiry@soulfulconnections.co.in

Phone: +91 84339 34345

We are committed to delivering our services professionally, transparently, and with the care and compassion that define Soulful Geetaa.